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hyperPad

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Indie

Scheduled Pinned Locked Moved Solved Help and Support
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  • M Offline
    M Offline
    MH25
    wrote on last edited by
    #1

    I bought the indie version and it still isn't letting my have unlimited over layers or scenes

    1 Reply Last reply
    0
    • MurtazaM Offline
      MurtazaM Offline
      Murtaza
      Admin
      wrote on last edited by
      #2

      Took a look at your account and it's not showing any purchase. Are you sure the purchase successfully went through?

      You have 2 options.

      1. Open the hyperPad menu and go to user settings. From there select "Restore purchases". If a purchase was made it will restore it.

      2. Try to buy indie again. IF you already bought it, it won't charge you again and will automatically restore your previous purchase. If the original purchase never went through, this will complete the process.

      M 1 Reply Last reply
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      • MurtazaM Murtaza

        Took a look at your account and it's not showing any purchase. Are you sure the purchase successfully went through?

        You have 2 options.

        1. Open the hyperPad menu and go to user settings. From there select "Restore purchases". If a purchase was made it will restore it.

        2. Try to buy indie again. IF you already bought it, it won't charge you again and will automatically restore your previous purchase. If the original purchase never went through, this will complete the process.

        M Offline
        M Offline
        MH25
        wrote on last edited by
        #3

        @Murtaza
        I have brought the indie version and it said I have successfully uploaded indie.

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        • MurtazaM Offline
          MurtazaM Offline
          Murtaza
          Admin
          wrote on last edited by
          #4

          Have you tried the restore purchases button as I mentioned above?

          If that's still not working send us an email (contact@hyperPad.com) with your iTunes purchase receipt and we can see what's going on.
          When did you make the purchase because from our side we can't see anything on your account.

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          • MurtazaM Offline
            MurtazaM Offline
            Murtaza
            Admin
            wrote on last edited by
            #5

            Got your email. Everything should be sorted now :)

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