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hyperPad

hyperPad Forum

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  3. Return of sign in bug

Return of sign in bug

Scheduled Pinned Locked Moved Bug Reports
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  • ThisT Offline
    ThisT Offline
    This
    wrote on last edited by
    #1

    I'm suddenly getting the sign in bug again. I have to sign in again any time my iPad closes. And when I sign in the help overlay is back, as if this were a new install.

    1 Reply Last reply
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    • MurtazaM Online
      MurtazaM Online
      Murtaza
      Admin
      wrote on last edited by
      #2

      Very odd. It's not happening for me. Anyone else having issues?

      Are you connected to wifi? There is a bug where in some situations if the internet goes down, but wifi is up it will ask you to log in again.

      Is it asking you to log in every time?

      Jack de WildeJ iTap DevelopmentI 2 Replies Last reply
      0
      • MurtazaM Murtaza

        Very odd. It's not happening for me. Anyone else having issues?

        Are you connected to wifi? There is a bug where in some situations if the internet goes down, but wifi is up it will ask you to log in again.

        Is it asking you to log in every time?

        Jack de WildeJ Offline
        Jack de WildeJ Offline
        Jack de Wilde
        wrote on last edited by
        #3

        @Murtaza I'm not having this bug

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        • ThisT Offline
          ThisT Offline
          This
          wrote on last edited by
          #4

          It happens whether or not I'm on wifi. I can take a video of it and send it if that would help. It's like the previous sign in bug except now it also resets the help overlays.

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          • MurtazaM Murtaza

            Very odd. It's not happening for me. Anyone else having issues?

            Are you connected to wifi? There is a bug where in some situations if the internet goes down, but wifi is up it will ask you to log in again.

            Is it asking you to log in every time?

            iTap DevelopmentI Offline
            iTap DevelopmentI Offline
            iTap Development
            wrote on last edited by
            #5

            @Murtaza it's not happening to me.

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            • ThisT Offline
              ThisT Offline
              This
              wrote on last edited by
              #6

              Getting to spend a little more time working on my app this weeekend and I think I understand more what's happening. HyperPad is crashing and shutting down fairly often. When I relaunch it is when I have to sign in again and the help overlay is reset.

              Aidan_FireA 1 Reply Last reply
              0
              • ThisT This

                Getting to spend a little more time working on my app this weeekend and I think I understand more what's happening. HyperPad is crashing and shutting down fairly often. When I relaunch it is when I have to sign in again and the help overlay is reset.

                Aidan_FireA Offline
                Aidan_FireA Offline
                Aidan_Fire
                wrote on last edited by
                #7

                @This My HyperPad crashes very often, but the only time it makes me sign in is when HyperPad thinks I have an internet connection, but the connection won't let me sign in (either because it was school internet blocking it or the connection isn't working properly).

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                • HamedH Offline
                  HamedH Offline
                  Hamed
                  Admin
                  wrote on last edited by
                  #8

                  I'm hoping that getting signed out on a weak connection/no connection will be fixed in the next update.

                  ThisT 1 Reply Last reply
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                  • HamedH Hamed

                    I'm hoping that getting signed out on a weak connection/no connection will be fixed in the next update.

                    ThisT Offline
                    ThisT Offline
                    This
                    wrote on last edited by
                    #9

                    @Hamed That would be great. It's rather frustrating having to sign in multiple times a day. I like to use HP on my commute, but sometimes can't because I can't sign in.

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