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    When importing my games to another device, it cannot open them.

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    • Ya7Y Offline
      Ya7
      last edited by

      Updated to the newest HyperPad update 2.5 and on the device I made the games, they can all open, but on the device I import to (same HyperPad version update), if I try to play them, it crashes immediately.

      This also happens when I try to edit them, clean them up, or export them from that device. I’m assuming this would happen in the hub too.

      For some reason, any project affected by the newest update can’t be played in any other device. I typically use multiple devices to playtest my games, but now they just crash instead of opening. Not sure why this is happening, but I happened once before during a TestFlight.

      RobinsonXR 2 Replies Last reply Reply Quote 0
      • RobinsonXR Offline
        RobinsonX @Ya7
        last edited by

        @Ya7 I'm very sorry this is happening to your projects. If possible, can you send one sample project to narrow down the issue? I could not independently recreate this on my end.

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        • RobinsonXR Offline
          RobinsonX @Ya7
          last edited by

          @Ya7 In the new beta/update, projects are using a new camera system. This new system was incompatible with older versions of hyperPad that didn't support it (it would crash when opening/playing the project). The new camera system includes the ability to change the anchor of the camera to change how the screen resizes - in Screen Settings, you will see this new feature.

          If you're experiencing this crash, then that means the app running the projects is out of date and needs to update. Note that the Hub app has not received this update yet as I am writing this - please double check the version. If you can confirm that you are using 2.5 and that the projects are still crashing, something very weird is going on and I'll need to take a closer look at one of your projects.

          Ya7Y 2 Replies Last reply Reply Quote 0
          • Ya7Y Offline
            Ya7 @RobinsonX
            last edited by

            @RobinsonX

            I’ll see if I can grab a project to give you an example of what’s happening. The device I’m importing to is updated to 2.5, but it might be useful to add that it’s an older iPad and on iOS 16. This could be contributing the issue, since it’s both an older iPad and an older operating system, but it’s above iOS 13 and can still update to iOS 26, so I don’t think it’s too old.

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            • Ya7Y Offline
              Ya7 @RobinsonX
              last edited by

              @RobinsonX
              Alright so update. Apparently the other device was so old, it needed to update twice for HyperPad to be on 2.5, strangely enough. So no, it wasn’t actually on 2.5, even though I updated. I went back and updated again to 2.5 and it works now. So thanks for your help. Moral here is probably don’t use older devices in general.

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