Cannot edit while offline
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@jonnyflapjack said in Cannot edit while offline:
The project is new, but I’ve had my account for several years
Best bet is to send it to @Hamed. Email the project to contact@hyperpad.com. It could just be a permissions issue that needs to be reset. If that's the case should be a quick fix. Otherwise we'll need to dig in deeper.
@jonnyflapjack said in Cannot edit while offline:
My previous experience with Murtaza was exremely productive; always quick to answer and encourage.
Sorry to hear you’ve not had same experience.Glad to hear. I try to respond to every email and every question. Sometimes things take a bit longer to look into. But most users are not left hanging. :). While our app is huge and there are definitely issues we need to fix and address which we didn't know about... Our customer service has always been #1 priority and we try to go above and beyond. It's something we've always received complements on.
A quick example is just this past week @Hamed helped one of our users implement in-app purchases. Any other company would simply say we don't support it. But we worked with the user to come up with a solution and implemented that functionality with them (which included some custom code written by Hamed). There are also countless scenarios like this where we sit with our users and help come up with solutions, or diagnose bugs with their behaviours. Of the hundreds of thousands of users we've seen come and go, there is only 1 complainer so far.
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@murtaza said in Cannot edit while offline:
A quick example is just this past week @Hamed helped one of our users implement in-app purchases. Any other company would simply say we don't support it. But we worked with the user to come up with a solution and implemented that functionality with them (which included some custom code written by Hamed). There are also countless scenarios like this where we sit with our users and help come up with solutions, or diagnose bugs with their behaviours. Of the hundreds of thousands of users we've seen come and go, there is only 1 complainer so far.
That would be me.
And yes, this team is great! I cannot thank you enough!
For any of you who are wondering about Hyperpad and Xcode by the way:
Though they cannot command each other, but they can communicate with each other. I strongly recommend using Hyperpad and Swift, if you already know the language. I am learning it right now.Hyperpad is specifically good when it comes to gameplay, obviously. Swift can handle some of the more complicated logic!
They are meant to be!
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Have another look at what comes out of hyperPad in Xcode. It's cocos2D-iPhone and Chipmunk, which are a blend of C and Objective-C, with an OpenGL renderer.
@hamed has done an excellent job of modularising everything into a database, to be converted to these, by a sort of parser type thingy, from hyperPad. Once he adds functions with parameters, instancing/references, undo, booleans, conditionals that work as expected and copy/paste, this little thing will be a ripper of an engine and we'll all be able to say "I told you so" as it becomes famous, popular, cool and desirable.
But just a heads up on Swift.. I recommend waiting until version 5 to get serious about it, when they're aiming to fix a lot of the existing issues and properly stabilise it. Until then, learning Objective-C (and using it) is a very worthwhile and valuable experience.
Plus, knowing Objective-C makes sense of the more quirky Swift design decisions.
As to toxicity, @murtaza...
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@deeeds Swift is a little bit easier for me, with less real experience.
Afterwards, I will think about conquering Objective-C.
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@gamecrazy I'll attempt to help when you get to finding out about Swift initialisers. They're not fun.
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@deeeds Thanks. By the way, which languages do you know?
I keep seeing you go on about different languages/programs, so just curious. -
This is the tutorial I am using: https://www.tutorialspoint.com/swift/index.htm
I just finished learning everything through Loops, and I have read about everything through Functions.
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Guys you move this discussion to General discussion or private chat?
This way we can continue to help @JonnyFlapjack if needed.
Thanks :)
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@Deeeds a little something from your 5th post on this forum!
“But for everyone of the millions pushed into exposure to coding and/or visual coding, and all those having desired/imagined and expected it will be simple to conceive of something and then perceive how to do it with code... I'm sorry. It's not natural, not simple and not elegant, even in visual, simplified coding environments like hyperPad.
Coding sucks, no matter how it's done.
However, for a minority, the cold, commanding, ruthless remoteness (and responsibility free zone) that is coding provides a relief from the rest of the world.
That's not me. I suck at coding. And languages. But can lift heavy things.”
and now you said this!
“this little thing will be a ripper of an engine and we'll all be able to say "I told you so" as it becomes famous, popular, cool and desirable.
But just a heads up on Swift.. I recommend waiting until version 5 to get serious about it, when they're aiming to fix a lot of the existing issues and properly stabilise it. Until then, learning Objective-C (and using it) is a very worthwhile and valuable experience.”
So, first coding sucks and then it’s worthwhile and valuable?
I’m so confused! -
@murtaza sorry didn’t see this....I started my post, then left and finished later.....oops
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@itap-development Until you learn to recognise, understand, compartmentalise and retain context(s), you'll experience ever more confusion.
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Best method for sending my project for you to check permissions, etc?
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In hyperPad press the ... button on the project, then select email project link. Send to contact@hyperpad.com
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@murtaza I can't upload anything, or backup anything, to your servers, via the projects page in your app. I've let you and your brother know about this several times, in several different ways.
In the process of asking questions about flushing out dead/limbo-ed objects, only one response, with (at best) partial information.
So, to recap, I'm unable to utilise any variation of continuous working and backing up in your app. For a little over a month, in your top tier subscription.
And you, nor your brother, could seem to care less. Hence the comment. Which you consider to be a complaint.
And you then say you've had HUNDREDS OF THOUSANDS of users. But we know you're now at about a dozen or so...
Meaning hundreds of thousands didn't voice their "complaints", they simply stopped using your app, instead.
I've since tried creating a blank project. Nothing in it. And then saving that online. No go. It tries twice, and fails. "Problem Backing Up. Try again later." is the error message.
This would seem the lesser of two evils, but directly related to the inability to edit while offline. As, for me, it doesn't seem to matter if I'm online or offline, I can't backup my projects and use the storage I'm paying for... and, as I say, neither of you seem to care about this.
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@deeeds, @Murtaza, been meaning to report this but forgot:
Sharing projects (email download link) works fine for me though, it's just very slow (could me upload speed).
A lot of my backups are 0 bytes, and sometimes there's no backups being created at all.
This could be caused by me cancelling it by opening a project or closing hyperPad, didn't pay attention to it until I needed a backup and there wasn't one.
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HyperPad crashing everytime I attempt to edit offline.....
