Hyperpad is not working offline in iOS 12! Help!



  • Hyperpad Not Working Offline in iOS 12!
    Help!



  • @aries29 It also doesn't work offline in iOS 10


  • Admin

    Are you guys Student or Developer users?



  • I am a Developer User
    Whenever I am offline, HyperPad logs me out


  • Admin

    @Davio what version of hyperpad are you running?



  • Hello @Hamed! and @Davio! I am using the latest version you have officially released. Im on iOS 12 on iPad Pro 10.5 too. Please fix this because I am about to defend my research and publish it soon. And I cannot show this to the panel if hyperpad does not wor offline. This is hyperpad's chance to show to the academic community what it can do for education..to both teachers and students alike by empowering them to create wonderful educational games...like I did in this dissertation of mine.



  • The last time I checked, I was a developer user sir hamed.



  • Just to be exact, I am running hyperpad version 1.201



  • @hamed Version 1.201 the latest



  • Happens to me sometimes too, on iOS 11

    But, even when I am connected to the internet, I do occasionally get logged out of hyperPad and forums.



  • @hamed could you please issue a fix on this asap? I need to demonstrate that hyperpad works offline since it is an indispensable feature of the resulting educational game I made out of it with Jack. This can really give hyperpad an opportunity to become the go-to authoring mobile app for teachers to build their future educational games on. Please... I have successfully built a game on it and saw its potential over the years. Hope you can help me make millions of other teachers see it too. Thanks.


  • Admin

    @aries29

    New update is coming soon. Don’t have an exact date. But we’re wrapping up beta testing.



  • @murtaza I think something was messed up in your latest update. i can confirm on my old ipad air 1 that version 1.190 still works offline by loggin it in first, the. disconnecting wifi in settings, the. closing the hyperpad app, then relaunching it again. the same thing cannot be done on the latest hyperpad version running on my ipad pro. will that update be released this november sir hamed?



  • @murtaza i mean sir murtaza?



  • @murtaza
    I really hope you can put a simple online and offline toggle switch in the app so teachers or anyone who intend to use it offline won't find it annoying that the moment they open hyperpad, the thing would initially check something online first and by the time it fails to connect, it doesn't allow you to literally open anything...not even your natively stored projects. this should not be like this sir murtaza. it should have the ability to "reliably" work offline when it has to.


  • Admin

    @aries29 said in Hyperpad is not working offline in iOS 12! Help!:

    @murtaza
    I really hope you can put a simple online and offline toggle switch in the app so teachers or anyone who intend to use it offline won't find it annoying that the moment they open hyperpad, the thing would initially check something online first and by the time it fails to connect, it doesn't allow you to literally open anything...not even your natively stored projects. this should not be like this sir murtaza. it should have the ability to "reliably" work offline when it has to.

    Toggle switch is unlikely. The purpose for online mode is for project security. For more serious users they want to make sure their projects are safe from other users tampering with them. So hyperpad requires an internet connection to validate projects.
    For developer users the validation is done on connecting.
    As for reliability, sometimes apps have bugs. We try to make sure everything is bug free and do extensive beta testing. But sometimes things sneak through or go unnoticed. Offline is tricky since there are many variables and different causes/ways of being offline. All of which can give a different outcome.

    I’m hoping to have the next update out before November, as long as no major bugs are reported during the beta. . But no promises so I can’t give exact dates.



  • @murtaza said in Hyperpad is not working offline in iOS 12! Help!:

    @aries29 said in Hyperpad is not working offline in iOS 12! Help!:

    @murtaza
    I really hope you can put a simple online and offline toggle switch in the app so teachers or anyone who intend to use it offline won't find it annoying that the moment they open hyperpad, the thing would initially check something online first and by the time it fails to connect, it doesn't allow you to literally open anything...not even your natively stored projects. this should not be like this sir murtaza. it should have the ability to "reliably" work offline when it has to.

    Toggle switch is unlikely. The purpose for online mode is for project security. For more serious users they want to make sure their projects are safe from other users tampering with them. So hyperpad requires an internet connection to validate projects.
    For developer users the validation is done on connecting.
    As for reliability, sometimes apps have bugs. We try to make sure everything is bug free and do extensive beta testing. But sometimes things sneak through or go unnoticed. Offline is tricky since there are many variables and different causes/ways of being offline. All of which can give a different outcome.

    I’m hoping to have the next update out before November, as long as no major bugs are reported during the beta. . But no promises so I can’t give exact dates.

    I understand. But for this app to completely become useful to many users, especially those who would like to focus developing things first offline, I seriously hope you can make hyperpad work reliably offline sir murtaza. Please. You know very well that the success of hyperpad means a lot to me and most of all to you and sir hamed. My research is a legitimate academic launchpad for hyperpad you see. Teachers will have more reasons to buy into the platform if they can create with it and use it offline sir. Internet is still a luxury in so many places around the world. So if you can make this work offline and allow collaboration among users, rest assured that this will have no reason not to succeed sir. Once I am done defending my dissertation this coming November, I am going to be training teachers how to use this app and the first thing that will keep us from convincing them to invest on this is its offline capability. Your previous version (1.190) has a “working” offline capability. All I ask is for that to remain unchanged if not improved moving forward.


  • Admin

    Don’t worry. We’re not removing the offline mode.

    This is only a bug that is affecting some users. We’ve already fixed some bugs with offline for the next update and have done some testing to make sure it’s ok. Obviously we can’t predict weird situations. But we’re confident that offline is working in the next update.

    We’re planning on submitting to Apple some time next week.



  • @murtaza
    Ok. I hope you tested it by first connecting the ipad to a wifi source to log in, then once the user is in, close the app, then disconnect the ipad from wifi, turn off the wifi toggle in settings, then open hyperpad again. This way, we can be sure that even if the user is truly offline with the ipad's wifi toggle completely turned off, the hyperpad app will still open and launch projects in device for offline design and coding continuation. Can't wait to finally download this update sir hamed. I can only hope it is ready before my final defense anytime this november...


  • Admin

    Yes, that is one of our tests :).