I’m a developer but hyperpad marks me as student?

  • Hi I purchased the developer subscription a week or two ago when I joined and everything was going ok until tonight when I tried to publish a closed-branch project and hyperpad prompted me to subscribe to be a dev. I’ve submitted a couple closed-branch projects before and Idk why it’s asking me to subscribe again. When I try to subscribe again, an alert pops up saying I’m already subscribed.

    Any thoughts? Anyone else having the same issue?

  • Admin

    That’s weird. Try going to the user settings (drop projects screen open hyperpad menu from buttonnin too left corner then press the gear icon) then select restore purchases

  • Admin

    We fixed this issue. Sorry about that!

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