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    I’m a developer but hyperpad marks me as student?

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    • P
      Procryon
      last edited by

      Hi I purchased the developer subscription a week or two ago when I joined and everything was going ok until tonight when I tried to publish a closed-branch project and hyperpad prompted me to subscribe to be a dev. I’ve submitted a couple closed-branch projects before and Idk why it’s asking me to subscribe again. When I try to subscribe again, an alert pops up saying I’m already subscribed.

      Any thoughts? Anyone else having the same issue?

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      • MurtazaM
        Murtaza Admin
        last edited by

        That’s weird. Try going to the user settings (drop projects screen open hyperpad menu from buttonnin too left corner then press the gear icon) then select restore purchases
        .

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        • HamedH
          Hamed Admin
          last edited by

          We fixed this issue. Sorry about that!

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