Unable to add icon or screenshots, trying to upload project to hub
-
After the HyperPad update, or maybe because of iOS 11, I can not add icons or screenshots - I can, but they don’t show up, only in the little rounded squares when uploading another image, and when I click on any of the pictures it says “Bad request”. I tried submitting and it says I didn’t add any icon or screenshots.. Tried 3 times and once after restarting my iPad and no luck - anyone else experiencing this issue. Also can’t remove any images either.
-
-
Can you try again?
-
@Hamed just updated a new version of the hub. This should be fixed now!
-
-
The max file size hasn't changed.
5MB is HUGE. Even 2MB is very large. Most images uploaded to the hub are around 500kb. -
@Murtaza Well that’s what HyperPad tells me.. This is one screenshot;
-
Yes. You're exceeding the file size. That's not a bug. Your image file size is simply too large.
-
@Murtaza What’s the best way to reduce my screenshot size?
-
We've decided to increase the file size. Try again in about 20 minutes.
There are image compression apps you can try to reduce file size though.
-
Okay, thanks. I’ll update the screenshots for my project next time I release an update, as I decided to just crop it to another specified size.
-
How do you get such a large file size while keeping in the resolution constraints?
-
@Aidan-Oxley No idea, I just took them as a normal screenshot, worked for all my other projects. It might be because I updated to iOS 11