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    Unable to add icon or screenshots, trying to upload project to hub

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    • MurtazaM
      Murtaza Admin
      last edited by

      @Hamed just updated a new version of the hub. This should be fixed now!

      1 Reply Last reply Reply Quote 0
      • KamdroidK
        Kamdroid
        last edited by Kamdroid

        @Hamed @Murtaza I think you made the max file size too low. Before I could upload screenshots, now it says they need to be 2mb and they’re 5mb, do I really need to make them that low 😵?

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        • MurtazaM
          Murtaza Admin
          last edited by

          The max file size hasn't changed.
          5MB is HUGE. Even 2MB is very large. Most images uploaded to the hub are around 500kb.

          KamdroidK 1 Reply Last reply Reply Quote 0
          • KamdroidK
            Kamdroid @Murtaza
            last edited by

            @Murtaza Well that’s what HyperPad tells me.. This is one screenshot; 0_1508792955646_A98385AA-D5B7-487F-B5C9-2A271D1A985C.png

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            • MurtazaM
              Murtaza Admin
              last edited by

              Yes. You're exceeding the file size. That's not a bug. Your image file size is simply too large.

              KamdroidK 1 Reply Last reply Reply Quote 0
              • KamdroidK
                Kamdroid @Murtaza
                last edited by

                @Murtaza What’s the best way to reduce my screenshot size?

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                • MurtazaM
                  Murtaza Admin
                  last edited by

                  We've decided to increase the file size. Try again in about 20 minutes.

                  There are image compression apps you can try to reduce file size though.

                  KamdroidK 1 Reply Last reply Reply Quote 0
                  • KamdroidK
                    Kamdroid @Murtaza
                    last edited by Kamdroid

                    Okay, thanks. I’ll update the screenshots for my project next time I release an update, as I decided to just crop it to another specified size.

                    Aidan_FireA 1 Reply Last reply Reply Quote 0
                    • Aidan_FireA
                      Aidan_Fire @Kamdroid
                      last edited by

                      How do you get such a large file size while keeping in the resolution constraints?

                      KamdroidK 1 Reply Last reply Reply Quote 0
                      • KamdroidK
                        Kamdroid @Aidan_Fire
                        last edited by

                        @Aidan-Oxley No idea, I just took them as a normal screenshot, worked for all my other projects. It might be because I updated to iOS 11

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