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hyperPad

hyperPad Forum

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  3. Update crashes endlessly and destroyed most of my games

Update crashes endlessly and destroyed most of my games

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  • KoresGamesK Offline
    KoresGamesK Offline
    KoresGames
    wrote on last edited by
    #1

    I hate this new update. I’ve used this app for years and there’s never been an update that outright destroyed stuff like this for me before.

    When I hit “play” while editing or just trying to play a project outright, 99% of the time, my entire app crashes instantly. The other times, when they actually load, the camera is now horribly off center and behaviors linked to the aspect ratio just glitch out entirely.

    Even my games that still work are mostly unplayable now due to the camera just being different then how it was before. Literally everything is now off center and wrong.

    I don’t even know what to report as the bug here, because my app can’t go long enough without crashing to even test anything out. As it stands right now, I literally can’t even use this app.

    Please fix this, I love using HyperPad and have written so many positive reviews for it! It’s a great tool that I have recommended to a couple friends. I’d HATE to have to leave it because it just doesn’t work anymore!!

    KoresGamesK 1 Reply Last reply
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    • KoresGamesK KoresGames deleted this topic on
    • KoresGamesK KoresGames restored this topic on
    • KoresGamesK KoresGames

      I hate this new update. I’ve used this app for years and there’s never been an update that outright destroyed stuff like this for me before.

      When I hit “play” while editing or just trying to play a project outright, 99% of the time, my entire app crashes instantly. The other times, when they actually load, the camera is now horribly off center and behaviors linked to the aspect ratio just glitch out entirely.

      Even my games that still work are mostly unplayable now due to the camera just being different then how it was before. Literally everything is now off center and wrong.

      I don’t even know what to report as the bug here, because my app can’t go long enough without crashing to even test anything out. As it stands right now, I literally can’t even use this app.

      Please fix this, I love using HyperPad and have written so many positive reviews for it! It’s a great tool that I have recommended to a couple friends. I’d HATE to have to leave it because it just doesn’t work anymore!!

      KoresGamesK Offline
      KoresGamesK Offline
      KoresGames
      wrote on last edited by
      #2

      I eventually got my app working again by using a newer IPad! Thank goodness. I guess this new update just makes some older model IPads crash a ton? I went from an IPad Air to the new IPad Pro. I still had to patch camera glitches but at least it’s not crashing anymore!

      RobinsonXR 1 Reply Last reply
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      • KoresGamesK KoresGames

        I eventually got my app working again by using a newer IPad! Thank goodness. I guess this new update just makes some older model IPads crash a ton? I went from an IPad Air to the new IPad Pro. I still had to patch camera glitches but at least it’s not crashing anymore!

        RobinsonXR Offline
        RobinsonXR Offline
        RobinsonX
        wrote on last edited by RobinsonX
        #3

        @KoresGames Sorry that you're experiencing this. ):

        We're addressing all of these bugs in the very next update - we plan to do a public beta test pretty soon, so the community can get involved and we can get feedback to improve the app even more. Stay tuned!

        A lot of these crashes are due to Apple deprecating a lot of things; we're working diligently to resolve all of these issues. Regarding the camera glitches, can you share some of your projects that were affected (if you still have them)?

        RobinsonXR 1 Reply Last reply
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        • RobinsonXR RobinsonX

          @KoresGames Sorry that you're experiencing this. ):

          We're addressing all of these bugs in the very next update - we plan to do a public beta test pretty soon, so the community can get involved and we can get feedback to improve the app even more. Stay tuned!

          A lot of these crashes are due to Apple deprecating a lot of things; we're working diligently to resolve all of these issues. Regarding the camera glitches, can you share some of your projects that were affected (if you still have them)?

          RobinsonXR Offline
          RobinsonXR Offline
          RobinsonX
          wrote on last edited by
          #4

          @KoresGames We now have a beta: https://testflight.apple.com/join/2tOMSM6Z

          Try it out when you can. :)

          KoresGamesK 1 Reply Last reply
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          • RobinsonXR RobinsonX

            @KoresGames We now have a beta: https://testflight.apple.com/join/2tOMSM6Z

            Try it out when you can. :)

            KoresGamesK Offline
            KoresGamesK Offline
            KoresGames
            wrote on last edited by
            #5

            @RobinsonX thank goodness! Thanks for the reply. I love this app and am happy to hear that you guys are working to fix some things up!! I’ll definitely try it out! Thanks again

            RobinsonXR 1 Reply Last reply
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            • KoresGamesK KoresGames

              @RobinsonX thank goodness! Thanks for the reply. I love this app and am happy to hear that you guys are working to fix some things up!! I’ll definitely try it out! Thanks again

              RobinsonXR Offline
              RobinsonXR Offline
              RobinsonX
              wrote on last edited by
              #6

              @KoresGames Hello, the update is live in the App Store now. Do let us know if there are still issues!

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