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hyperPad

hyperPad Forum

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  3. When importing my games to another device, it cannot open them.

When importing my games to another device, it cannot open them.

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  • Ya7Y Offline
    Ya7Y Offline
    Ya7
    wrote on last edited by
    #1

    Updated to the newest HyperPad update 2.5 and on the device I made the games, they can all open, but on the device I import to (same HyperPad version update), if I try to play them, it crashes immediately.

    This also happens when I try to edit them, clean them up, or export them from that device. I’m assuming this would happen in the hub too.

    For some reason, any project affected by the newest update can’t be played in any other device. I typically use multiple devices to playtest my games, but now they just crash instead of opening. Not sure why this is happening, but I happened once before during a TestFlight.

    RobinsonXR 2 Replies Last reply
    1
    • Ya7Y Ya7

      Updated to the newest HyperPad update 2.5 and on the device I made the games, they can all open, but on the device I import to (same HyperPad version update), if I try to play them, it crashes immediately.

      This also happens when I try to edit them, clean them up, or export them from that device. I’m assuming this would happen in the hub too.

      For some reason, any project affected by the newest update can’t be played in any other device. I typically use multiple devices to playtest my games, but now they just crash instead of opening. Not sure why this is happening, but I happened once before during a TestFlight.

      RobinsonXR Offline
      RobinsonXR Offline
      RobinsonX
      wrote on last edited by
      #2

      @Ya7 I'm very sorry this is happening to your projects. If possible, can you send one sample project to narrow down the issue? I could not independently recreate this on my end.

      1 Reply Last reply
      0
      • Ya7Y Ya7

        Updated to the newest HyperPad update 2.5 and on the device I made the games, they can all open, but on the device I import to (same HyperPad version update), if I try to play them, it crashes immediately.

        This also happens when I try to edit them, clean them up, or export them from that device. I’m assuming this would happen in the hub too.

        For some reason, any project affected by the newest update can’t be played in any other device. I typically use multiple devices to playtest my games, but now they just crash instead of opening. Not sure why this is happening, but I happened once before during a TestFlight.

        RobinsonXR Offline
        RobinsonXR Offline
        RobinsonX
        wrote on last edited by
        #3

        @Ya7 In the new beta/update, projects are using a new camera system. This new system was incompatible with older versions of hyperPad that didn't support it (it would crash when opening/playing the project). The new camera system includes the ability to change the anchor of the camera to change how the screen resizes - in Screen Settings, you will see this new feature.

        If you're experiencing this crash, then that means the app running the projects is out of date and needs to update. Note that the Hub app has not received this update yet as I am writing this - please double check the version. If you can confirm that you are using 2.5 and that the projects are still crashing, something very weird is going on and I'll need to take a closer look at one of your projects.

        Ya7Y 2 Replies Last reply
        0
        • RobinsonXR RobinsonX

          @Ya7 In the new beta/update, projects are using a new camera system. This new system was incompatible with older versions of hyperPad that didn't support it (it would crash when opening/playing the project). The new camera system includes the ability to change the anchor of the camera to change how the screen resizes - in Screen Settings, you will see this new feature.

          If you're experiencing this crash, then that means the app running the projects is out of date and needs to update. Note that the Hub app has not received this update yet as I am writing this - please double check the version. If you can confirm that you are using 2.5 and that the projects are still crashing, something very weird is going on and I'll need to take a closer look at one of your projects.

          Ya7Y Offline
          Ya7Y Offline
          Ya7
          wrote on last edited by
          #4

          @RobinsonX

          I’ll see if I can grab a project to give you an example of what’s happening. The device I’m importing to is updated to 2.5, but it might be useful to add that it’s an older iPad and on iOS 16. This could be contributing the issue, since it’s both an older iPad and an older operating system, but it’s above iOS 13 and can still update to iOS 26, so I don’t think it’s too old.

          1 Reply Last reply
          1
          • RobinsonXR RobinsonX

            @Ya7 In the new beta/update, projects are using a new camera system. This new system was incompatible with older versions of hyperPad that didn't support it (it would crash when opening/playing the project). The new camera system includes the ability to change the anchor of the camera to change how the screen resizes - in Screen Settings, you will see this new feature.

            If you're experiencing this crash, then that means the app running the projects is out of date and needs to update. Note that the Hub app has not received this update yet as I am writing this - please double check the version. If you can confirm that you are using 2.5 and that the projects are still crashing, something very weird is going on and I'll need to take a closer look at one of your projects.

            Ya7Y Offline
            Ya7Y Offline
            Ya7
            wrote on last edited by Ya7
            #5

            @RobinsonX
            Alright so update. Apparently the other device was so old, it needed to update twice for HyperPad to be on 2.5, strangely enough. So no, it wasn’t actually on 2.5, even though I updated. I went back and updated again to 2.5 and it works now. So thanks for your help. Moral here is probably don’t use older devices in general.

            Though I do realize still, the game is crashing a lot on another device, so that might be something to look into. Like randomly crashing.

            RobinsonXR 1 Reply Last reply
            2
            • Ya7Y Ya7

              @RobinsonX
              Alright so update. Apparently the other device was so old, it needed to update twice for HyperPad to be on 2.5, strangely enough. So no, it wasn’t actually on 2.5, even though I updated. I went back and updated again to 2.5 and it works now. So thanks for your help. Moral here is probably don’t use older devices in general.

              Though I do realize still, the game is crashing a lot on another device, so that might be something to look into. Like randomly crashing.

              RobinsonXR Offline
              RobinsonXR Offline
              RobinsonX
              wrote last edited by
              #6

              @Ya7 I'm proud to inform you that the behavior system is getting a major rework - behavior logic is getting a performance boost while also becoming even more versatile. Projects should be running noticeably smoother after this rework. :)

              Ya7Y 1 Reply Last reply
              2
              • RobinsonXR RobinsonX

                @Ya7 I'm proud to inform you that the behavior system is getting a major rework - behavior logic is getting a performance boost while also becoming even more versatile. Projects should be running noticeably smoother after this rework. :)

                Ya7Y Offline
                Ya7Y Offline
                Ya7
                wrote last edited by
                #7

                @RobinsonX

                Oh god that TestFlight scared me 😳 so glad I made a copy of my game. Looking forward to the next iteration. Thanks for the heads up.

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