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hyperPad

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  3. iPhone HP Crashes

iPhone HP Crashes

Scheduled Pinned Locked Moved Help and Support
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  • MurtazaM Offline
    MurtazaM Offline
    Murtaza
    Admin
    wrote last edited by
    #2

    Are you running ios27 Beta?
    There seems to be a compatibility issue with the beta.

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    • OKAC_JDO Offline
      OKAC_JDO Offline
      OKAC_JD
      wrote last edited by
      #3

      Hi @murtaza , thanks for your help.

      No, I am running iOS 26.5.2. I’ve seen there is an update available to 26.6, I’ll see if that helps. If not, any other ideas?

      Thanks again.

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      • OKAC_JDO Offline
        OKAC_JDO Offline
        OKAC_JD
        wrote last edited by
        #4

        I’ve tried updating to 26.6 and it still crashes.

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        • MurtazaM Offline
          MurtazaM Offline
          Murtaza
          Admin
          wrote last edited by
          #5

          We've narrowed down the crash and have fixed it as part of the upcoming 2.8 update.
          We'll also be doing some beta releases soon so you can see the fix in action.

          Appreciate you reporting it to us and helping us track this down!

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          • OKAC_JDO Offline
            OKAC_JDO Offline
            OKAC_JD
            wrote last edited by
            #6

            Thanks @murtaza , look forward to the update. Appreciate your quick response and help on this too, thanks again!

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            • OKAC_JDO Offline
              OKAC_JDO Offline
              OKAC_JD
              wrote last edited by
              #7

              Hi @murtaza . Do you have an estimate of when this update will be available? Thank you.

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              • MurtazaM Offline
                MurtazaM Offline
                Murtaza
                Admin
                wrote last edited by
                #8

                We don't have an estimate just yet. But I can add you to the testflight beta if you want early access?

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                • OKAC_JDO Offline
                  OKAC_JDO Offline
                  OKAC_JD
                  wrote last edited by
                  #9

                  That would be fantastic! I’m eager to test my game on iPhone so I can continue developing, that sounds like I could play it then. Thanks @murtaza

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                  • MurtazaM Offline
                    MurtazaM Offline
                    Murtaza
                    Admin
                    wrote last edited by
                    #10

                    Sent you an invite to the email that you used for your hyperPad account

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                    • OKAC_JDO Offline
                      OKAC_JDO Offline
                      OKAC_JD
                      wrote last edited by
                      #11

                      Thanks @murtaza . I’m getting the below pop up when installing, would you mind resending the invite or share the code please? Thanks

                      IMG_5622.png

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