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hyperPad

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  4. HyperPad Crashes During Animations and Cloning

HyperPad Crashes During Animations and Cloning

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  • DavioD Offline
    DavioD Offline
    Davio
    wrote on last edited by
    #1

    Hello,
    Recently we have discovered that HyperPad crashes quite often during Animations when the app is running. It also crashes when cloning occurs (usually the screen flickers a bit during the cloning)

    When the project runs on Xcode, and crashes due to Animations, Xcode doesn't find any errors.

    The crashing happens:
    During Animations
    Directly before an Animation Occurs
    During the Cloning of Objects (Like a simple drawing app)

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    • MurtazaM Offline
      MurtazaM Offline
      Murtaza
      Admin
      wrote on last edited by
      #2

      What do you mean drawing app? Are you using spawn to create a pen like function? If so this is very resource intensive. Depending on the size of the graphics this could be why it’s crashing.

      Can you send a same project that includes both crashing situations to contact@hyperpad.com

      DavioD 1 Reply Last reply
      0
      • MurtazaM Murtaza

        What do you mean drawing app? Are you using spawn to create a pen like function? If so this is very resource intensive. Depending on the size of the graphics this could be why it’s crashing.

        Can you send a same project that includes both crashing situations to contact@hyperpad.com

        DavioD Offline
        DavioD Offline
        Davio
        wrote on last edited by
        #3

        @murtaza ok thank you

        Yeah, I am using clones to make a drawing-like app.
        I'll send a project link

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        • DavioD Offline
          DavioD Offline
          Davio
          wrote on last edited by
          #4

          Hi there, I just sent you an email to download a crashing .tap project. @Murtaza

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          • MurtazaM Offline
            MurtazaM Offline
            Murtaza
            Admin
            wrote on last edited by
            #5

            Thanks got it! Well take a look and if we have any questions will stay in touch either here or reply to your email.

            DavioD 1 Reply Last reply
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            • MurtazaM Murtaza

              Thanks got it! Well take a look and if we have any questions will stay in touch either here or reply to your email.

              DavioD Offline
              DavioD Offline
              Davio
              wrote on last edited by
              #6

              @murtaza Hello,
              We also just sent you the new project that you can draw on, but the screen blinks

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              • MurtazaM Offline
                MurtazaM Offline
                Murtaza
                Admin
                wrote on last edited by
                #7

                Yup got that as well!

                I’m fairly certain we tracked down the animation crash. It should be fixed for the upcoming 1.21 update.
                @Hamed can you verify?

                As for the drawing/flickering bug, still working on it. Not 100%sure if it will be part of 1.21 or not.

                DavioD 1 Reply Last reply
                0
                • MurtazaM Murtaza

                  Yup got that as well!

                  I’m fairly certain we tracked down the animation crash. It should be fixed for the upcoming 1.21 update.
                  @Hamed can you verify?

                  As for the drawing/flickering bug, still working on it. Not 100%sure if it will be part of 1.21 or not.

                  DavioD Offline
                  DavioD Offline
                  Davio
                  wrote on last edited by
                  #8

                  @murtaza Thank you so much!
                  This is a big help

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                  • HamedH Offline
                    HamedH Offline
                    Hamed
                    Admin
                    wrote on last edited by Hamed
                    #9

                    @Davio It's actually not a bug and not something we can really fix.

                    The problem is that you have over 130 images that are 2048 x 2048 px. When they're all loaded into memory, thats over 2GB! On most iPads, thats going to crash the app. In reality each image in your animation shouldn't be more than 64px since its not actually taking that much space on screen. What you should be aiming to do is to use a sprite sheet and trying to fit all your animations into one single image and using a size that will look good on the canvas.

                    You can find documentation on that here:
                    https://hyperpad.zendesk.com/hc/en-us/articles/205091205-Importing-and-Using-Animations

                    We're looking into the drawing issue now.

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                    • HamedH Offline
                      HamedH Offline
                      Hamed
                      Admin
                      wrote on last edited by
                      #10

                      @Davio The issue with the drawing is because you're using an empty object to do your drawing.

                      Empty objects aren't meant for that kind of excessive drawing and is inefficient compared to normal images.

                      What I would suggest is to swap out your empty object for a white image and your flickering should go away!

                      DavioD 1 Reply Last reply
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                      • HamedH Hamed

                        @Davio The issue with the drawing is because you're using an empty object to do your drawing.

                        Empty objects aren't meant for that kind of excessive drawing and is inefficient compared to normal images.

                        What I would suggest is to swap out your empty object for a white image and your flickering should go away!

                        DavioD Offline
                        DavioD Offline
                        Davio
                        wrote on last edited by
                        #11

                        @hamed Thank you so much!
                        I'll try both of these out

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