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hyperPad

hyperPad Forum

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  3. LOST ALL MY GAMES

LOST ALL MY GAMES

Scheduled Pinned Locked Moved Help and Support
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  • aPaperWeightA Offline
    aPaperWeightA Offline
    aPaperWeight
    wrote on last edited by
    #1

    @Hamed @Murtaza I had to uninstall hyperPad bc my iPad was glitching but when I redownloaded all my games are gone, i cant update any, i cant resume progress, all my backups are full. The last I have is from July. Please if you can back me up help. Also if I try to buy the extra back up storage it wont let me. Help me asap.

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    • MurtazaM Offline
      MurtazaM Offline
      Murtaza
      Admin
      wrote on last edited by
      #2

      When you delete hyperPad from your iPad, you're also deleting all projects stored.
      You need to back up your projects BEFORE deleting hyperPad.

      There is nothing you can do after the fact. This isn't a hyperPad limitation, rather how the iPad works.

      If you have cloud backups enabled for that project you can download the last version from the list of backups. As long as you are logged into the same account you should be able to edit them and continue working on them.

      We no longer offer additional backup storage. But that wouldn't help you now any ways as you already deleted your projects.

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      • aPaperWeightA Offline
        aPaperWeightA Offline
        aPaperWeight
        wrote on last edited by
        #3

        Oof. Alright. Thanks for the help.

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        • aPaperWeightA Offline
          aPaperWeightA Offline
          aPaperWeight
          wrote on last edited by
          #4

          Nevermind, I found a way to get them back, I just have to go to hub projects, then download the project I want.

          RobinsonXR 1 Reply Last reply
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          • aPaperWeightA aPaperWeight

            Nevermind, I found a way to get them back, I just have to go to hub projects, then download the project I want.

            RobinsonXR Offline
            RobinsonXR Offline
            RobinsonX
            wrote on last edited by
            #5

            @aPaperWeight Nice! But also note that the projects on the hub will only be from the latest published versions - so it is best to frequently update your projects to date if you plan on getting your projects from there.

            There's also 10GB cloud storage for each account to store backups of projects you've worked on - I highly recommend using it as much as you can. :)

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