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hyperPad

hyperPad Forum

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  3. Connection error!!

Connection error!!

Scheduled Pinned Locked Moved Help and Support
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  • hotmailH Offline
    hotmailH Offline
    hotmail
    wrote on last edited by
    #1

    4:46pm EST, continue to get

    Connection Error, Try Again Later

    There is no doubt that I am online, after, I’m logged into hyperPad. It is frustrating to not be able to edit offline, but to not be able to edit and move forward with my game is beyond frustration. I devote a fixed number of hours everyday to this game, and no more than that...I’ve got a life! But when I can utilize that alotted time, its FRUSTRATING!

    1 Reply Last reply
    2
    • hotmailH Offline
      hotmailH Offline
      hotmail
      wrote on last edited by
      #2

      Sorry.....

      ..when I CAN’T utilize that time!

      1 Reply Last reply
      0
      • hotmailH Offline
        hotmailH Offline
        hotmail
        wrote on last edited by
        #3

        So....to reiterate: I cannot OPEN THE APP!!

        I cannot EDIT MY GAME!!

        I left hyperpad about 2 years ato because I was frustrated with constant updates either by hyperPad or Apple, and between the two my game was going two steps forward and three steps back.

        But the not being able to edit offline and now not being able to open the app at all NEVER happened before!!

        Its just not worth the aggravation.......

        1 Reply Last reply
        1
        • Michael KhalfinG Offline
          Michael KhalfinG Offline
          Michael Khalfin
          wrote on last edited by
          #4

          I am experiencing issues as well, when I try to get into Hyperpad.

          This message is displayed:

          503 Service Unavailable
          No server is available to handle this request.

          1 Reply Last reply
          1
          • MurtazaM Offline
            MurtazaM Offline
            Murtaza
            Admin
            wrote on last edited by Murtaza
            #5

            It should be back up shortly (10 min or so)! In the future please email us at contact@hyperPad.com or post on our facebook, or tweet to us so we can get this fixed immediately.

            Sorry for the delay.

            Michael KhalfinG Aidan_FireA 2 Replies Last reply
            0
            • MurtazaM Murtaza

              It should be back up shortly (10 min or so)! In the future please email us at contact@hyperPad.com or post on our facebook, or tweet to us so we can get this fixed immediately.

              Sorry for the delay.

              Michael KhalfinG Offline
              Michael KhalfinG Offline
              Michael Khalfin
              wrote on last edited by
              #6

              @murtaza It is fine. Only lasted about 2 hours.

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              0
              • Aidan_FireA Offline
                Aidan_FireA Offline
                Aidan_Fire
                wrote on last edited by
                #7

                Don’t know how people even managed to post on the forum. I couldn’t log in to post here, could only read it.

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                0
                • MurtazaM Murtaza

                  It should be back up shortly (10 min or so)! In the future please email us at contact@hyperPad.com or post on our facebook, or tweet to us so we can get this fixed immediately.

                  Sorry for the delay.

                  Aidan_FireA Offline
                  Aidan_FireA Offline
                  Aidan_Fire
                  wrote on last edited by Aidan_Fire
                  #8

                  @murtaza Could hyperPad have some sort of “continue offline” option for times like this when it can’t connect to the server?

                  D MurtazaM 2 Replies Last reply
                  1
                  • Aidan_FireA Aidan_Fire

                    @murtaza Could hyperPad have some sort of “continue offline” option for times like this when it can’t connect to the server?

                    D Offline
                    D Offline
                    Deeeds
                    wrote on last edited by
                    #9

                    @aidan-oxley Have you been able to "save and quit" your projects, and have them save up, online?

                    I haven't been able to do this for a month. And am still waiting for any kind of response on how/why/when this might be fixed.

                    @JonnyFlapjack see above. I know your frustration, and then some.

                    1 Reply Last reply
                    -1
                    • Aidan_FireA Aidan_Fire

                      @murtaza Could hyperPad have some sort of “continue offline” option for times like this when it can’t connect to the server?

                      MurtazaM Offline
                      MurtazaM Offline
                      Murtaza
                      Admin
                      wrote on last edited by
                      #10

                      @aidan-oxley said in Connection error!!:

                      @murtaza Could hyperPad have some sort of “continue offline” option for times like this when it can’t connect to the server?

                      This should already be in place. But looks like a bug.

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                      0
                      • MurtazaM Offline
                        MurtazaM Offline
                        Murtaza
                        Admin
                        wrote on last edited by
                        #11

                        Also another thing to note.
                        Follow us on Facebook and twitter so you can be up to date on any potential down time. Sometimes we need to update the servers and things will temporarily be off line.

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                        0

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