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    Dropbox Not Working W/ Hyperpad

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    • GameCRAZYG
      GameCRAZY @Jack8680
      last edited by

      @jack8680 Over the Summer, I released Infinity Square on the App Store.

      Now, I am working on an update with 4 modes (there are 2 currently) and 4 themes, each with different backgrounds, colors, animations, etc, etc. 2 of the themes (and the other 2 modes) will cost money, so it is important I make them as rich as possible.

      Constant action, many different graphics complete with all sorts of effects... basically, as appealing as possible!

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      • D
        Deeeds @GameCRAZY
        last edited by

        @gamecrazy said in Dropbox Not Working W/ Hyperpad:

        Infinity Square on the App Store

        If using iOS 11...

        Save images to iCloud (from Mac), then import (one by one) to iPad from Files ( = iOS Finder).

        If making on PC and/or iOS 10: email images to yourself, save on iPad to Files or Photos, then "share" (one by one) to hyperPad.

        It boggles my mind that this is the only way to do this other than dealing with the issues and draconian malware that is dropbox.

        GameCRAZYG 1 Reply Last reply Reply Quote 0
        • GameCRAZYG
          GameCRAZY @Deeeds
          last edited by

          @deeeds I understand all this, but my iPad Mini and IOS 9 make the process a nightmare. These forty images are only one theme; four themes = about 200 images.

          1 Reply Last reply Reply Quote 0
          • MurtazaM
            Murtaza Admin
            last edited by

            Have you tried my suggestions above?
            Try importing one at a time, or less. Just to see if it works.

            Also make sure you have enough free space.

            GameCRAZYG 1 Reply Last reply Reply Quote 0
            • GameCRAZYG
              GameCRAZY @Murtaza
              last edited by

              @murtaza I do have enough space. 1.9 GB in iPad storage and 2.6 iCloud storage. However, I tried downloading, and when I try to download anything from iCloud, Dropbox, etc. etc. none of it appears in camera roll.

              It is a shame you drops Dropbox integration. I have no idea what I will do now.

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              • D
                Deeeds @GameCRAZY
                last edited by

                @gamecrazy said in Dropbox Not Working W/ Hyperpad:

                when I try to download anything from iCloud, Dropbox, etc. etc. none of it appears in camera roll.

                I've had this problem in iOS 10 and 11. This is not unique to iOS 9... just in case you're wondering.

                This is why I use the "email to self, save to Files (iOS Finder), import to hyperPad" technique described earlier. It's the only one sure to work, that I've found.

                I feel your pain regarding 100's of images. I have many, too. And experiment with lots of image iterations to get the right "look". Each one manually loaded, one at a time. Same with sounds. Very annoying, very slow, one by one...

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                • MurtazaM
                  Murtaza Admin
                  last edited by

                  @GameCRAZY
                  Have you tried selecting less images though?

                  The amount of images you can import at once is dictated by the memory of the iPad. If I remember correctly you're using an older iPad, so you don't have that much memory to start with.

                  GameCRAZYG 1 Reply Last reply Reply Quote 0
                  • GameCRAZYG
                    GameCRAZY @Murtaza
                    last edited by

                    @murtaza

                    When I try to open the folder from Dropbox, there is nothing there. When I move images around, still not there. It is impossible to select.

                    Now, when I try to download just one image from Dropbox to my iPad, nothing happens. No matter how long I wait, my camera roll remains untouched. And I can take pictures, in case you are wondering.

                    Finally, when I try to download any single image from iCloud Drive, again, nothing happens. It does not open in Hyperpad, nor does it appear in my camera roll.

                    Emailing works. It just takes forever.
                    Once the photos do get to my camera roll, I can open it in Hyperpad. But this is crazy, honestly. Why does this have to be such a hard, lengthy process?

                    Why is this so bugged?

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                    • MurtazaM
                      Murtaza Admin
                      last edited by

                      Can you take a video of your process? I feel like there is a step here that I'm missing and could help diagnose this bug so we can fix it.

                      We didn't change the standard import functionality so it should be working fine for regular importing. But it could be another change that introduced the bug.

                      GameCRAZYG 1 Reply Last reply Reply Quote 0
                      • GameCRAZYG
                        GameCRAZY @Murtaza
                        last edited by

                        @murtaza Do you know an app I can use to record my iPad screen?

                        Aidan_FireA 1 Reply Last reply Reply Quote 0
                        • MurtazaM
                          Murtaza Admin
                          last edited by

                          If you have a mac, you can use Quicktime to record your screen.
                          Also the latest iOS now has screen recording built in.

                          GameCRAZYG 1 Reply Last reply Reply Quote 0
                          • Aidan_FireA
                            Aidan_Fire @GameCRAZY
                            last edited by

                            @gamecrazy If you have iOS 11, Settings → Control Centre → Customise Controls → find and add Screen Recording. Then you can use it through control centre.

                            GameCRAZYG 1 Reply Last reply Reply Quote 0
                            • GameCRAZYG
                              GameCRAZY @Aidan_Fire
                              last edited by

                              @aidan-oxley @Murtaza I have IOS 9. I will try to figure out, and if worst comes to worst, I'll have to record with another device.

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                              • GameCRAZYG
                                GameCRAZY @Murtaza
                                last edited by

                                @murtaza None of the video apps worked on my IOS, so I recorded using another device. Now, they will not even upload here, because I don’t have the necessary permissions. (whatever that means)

                                As for the game: What is wrong with these files? Email won’t work, I cannot figure out even one way to download the images to my camera roll. Nothing opens in camera roll no matter how many time I port it over, and Hyperpad is no longer compatible with Dropbox.

                                And I could have gotten a lot done, even another update to the App Store potentially. Can you give me an actual solution?

                                Remember: iPad Mini, IOS 9.3.5 (not updateable)

                                1 Reply Last reply Reply Quote 0
                                • MurtazaM
                                  Murtaza Admin
                                  last edited by

                                  I know you have a call scheduled with @Hamed. I've asked him to go over this with you and see what's going on. If he forgets to get to it bring it up so he can help.

                                  May be easier to figure out what's going on that way and see what the possible solutions are.

                                  GameCRAZYG 1 Reply Last reply Reply Quote 0
                                  • GameCRAZYG
                                    GameCRAZY @Murtaza
                                    last edited by

                                    @murtaza Okay.

                                    1 Reply Last reply Reply Quote 0
                                    • MurtazaM
                                      Murtaza Admin
                                      last edited by Murtaza

                                      Hamed informed me that this was not a bug, and you were trying to import an SVG (unsupported file type).

                                      So then in that case avoid importing svg and vector images. Best to use png. :).

                                      GameCRAZYG 1 Reply Last reply Reply Quote 0
                                      • GameCRAZYG
                                        GameCRAZY @Murtaza
                                        last edited by

                                        @murtaza Yes, we went over that today. Thank you for your time.

                                        1 Reply Last reply Reply Quote 0
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