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    Age access and ownership!

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    • gmailG
      gmail
      last edited by

      I have 5 projects, when I try to send to Hub I get 2 different messages:
      1 project message says I’m not old enough!!
      4 projects messages tell me I’m not the owner??!!
      What the heck??!!

      1 Reply Last reply Reply Quote 0
      • MurtazaM
        Murtaza Admin
        last edited by Murtaza

        Some how your birthdate was entered incorrectly. I've reset it, and you should get a prompt to set your birthdate again. Keep in mind you must be at least 13 years old to use the hub and any community features.

        As for the projects saying you're not the owner. It seems like they just need to be synched up again, @RobinsonX can you have him send the projects to you so you can fix them?

        Edit:
        I just looked at your account and see you have two accounts. Are you sure you're logged into the correct account that created the project?
        If you create a project on one account, then log out and log into another, that new account won't have ownership of that project to submit it to the hub.

        gmailG 2 Replies Last reply Reply Quote 0
        • gmailG
          gmail @Murtaza
          last edited by

          @Murtaza

          I did check twice between the two accounts; which account allowed upload and which account did not and did not show ownership.
          Honestly, at this point, its confusing. I will remain logged into…

          maizinblu@gmail.com

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          • gmailG
            gmail @Murtaza
            last edited by

            @Murtaza
            4 of my projects are still showing I do not have ownership. My most recent project shows me as owner and I was able to upload to the hub.

            RobinsonXR 1 Reply Last reply Reply Quote 0
            • RobinsonXR
              RobinsonX @gmail
              last edited by

              @gmail Hello, can you send me the projects you want the permissions wiped to my email: robinson.x@hyperpad.com

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              • gmailG
                gmail
                last edited by

                Yes, thank you, how do I do that?

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