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    How to publish game.

    Scheduled Pinned Locked Moved Help and Support
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    • HamedH Online
      Hamed Admin @Imxbox973
      last edited by

      @Imxbox973

      Can you show a screenshot or video to show what is happening?

      What isn't working specifically?

      Imxbox973I 1 Reply Last reply Reply Quote 0
      • Imxbox973I Offline
        Imxbox973 @Hamed
        last edited by Imxbox973

        @Hamed

        I will try to send a recording today about the issue but I will try to describe it instead until I get the video.

        Every time i try to click the cloud button it just doesn’t work. I thought I just had to wait but I waited like 5 mins and It was not prompting me with anything, I have the same type of iPad as @RobinsonX I don’t know that’s going on.

        Imxbox973I 1 Reply Last reply Reply Quote 0
        • Imxbox973I Offline
          Imxbox973 @Imxbox973
          last edited by

          Here’s the video ScreenRecording_10-28-2025 17-28-28_1.mp4

          RobinsonXR 1 Reply Last reply Reply Quote 0
          • RobinsonXR Offline
            RobinsonX @Imxbox973
            last edited by

            @Imxbox973 That's very strange... Can you tell us what iOS software version and what iPad model you are using so we can look into this further?

            MurtazaM Imxbox973I 2 Replies Last reply Reply Quote 0
            • MurtazaM Offline
              Murtaza Admin @RobinsonX
              last edited by

              Try logging out and logging back in?
              I also notice your hub isn't properly fully loaded.

              1 Reply Last reply Reply Quote 0
              • Imxbox973I Offline
                Imxbox973 @RobinsonX
                last edited by Imxbox973

                @RobinsonX I use iOS 18.6.2 and I have the iPad Air 4th gen

                Eric726E 1 Reply Last reply Reply Quote 0
                • Eric726E Offline
                  Eric726 @Imxbox973
                  last edited by

                  @Imxbox973 omg I have exactly the same problem as yours and I am also using IOS 18.6.2 ; but with an IPAD pro

                  MurtazaM 1 Reply Last reply Reply Quote 0
                  • MurtazaM Offline
                    Murtaza Admin @Eric726
                    last edited by

                    @Eric726

                    Are you using hyperPad starter or the complete hyperPad app?

                    Eric726E 1 Reply Last reply Reply Quote 0
                    • Eric726E Offline
                      Eric726 @Murtaza
                      last edited by Eric726

                      @Murtaza it is the complete version, the green one

                      MurtazaM 2 Replies Last reply Reply Quote 0
                      • MurtazaM Offline
                        Murtaza Admin @Eric726
                        last edited by

                        @Eric726

                        Weird! I pulled up your account, and looks like you've used both the starter app and the complete version before and your account has gotten confused.
                        I'm looking into correcting this! Sorry for the issues.

                        1 Reply Last reply Reply Quote 0
                        • MurtazaM Offline
                          Murtaza Admin @Eric726
                          last edited by

                          @Eric726

                          We just made some changes to your profile. Can you check if it works now?

                          1 Reply Last reply Reply Quote 0
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