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hyperPad

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  3. How to publish game.

How to publish game.

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  • Imxbox973I Imxbox973

    @Hamed

    I will try to send a recording today about the issue but I will try to describe it instead until I get the video.

    Every time i try to click the cloud button it just doesn’t work. I thought I just had to wait but I waited like 5 mins and It was not prompting me with anything, I have the same type of iPad as @RobinsonX I don’t know that’s going on.

    Imxbox973I Offline
    Imxbox973I Offline
    Imxbox973
    wrote on last edited by
    #6

    Here’s the video ScreenRecording_10-28-2025 17-28-28_1.mp4

    RobinsonXR 1 Reply Last reply
    0
    • Imxbox973I Imxbox973

      Here’s the video ScreenRecording_10-28-2025 17-28-28_1.mp4

      RobinsonXR Offline
      RobinsonXR Offline
      RobinsonX
      wrote on last edited by
      #7

      @Imxbox973 That's very strange... Can you tell us what iOS software version and what iPad model you are using so we can look into this further?

      MurtazaM Imxbox973I 2 Replies Last reply
      0
      • RobinsonXR RobinsonX

        @Imxbox973 That's very strange... Can you tell us what iOS software version and what iPad model you are using so we can look into this further?

        MurtazaM Offline
        MurtazaM Offline
        Murtaza
        Admin
        wrote on last edited by
        #8

        Try logging out and logging back in?
        I also notice your hub isn't properly fully loaded.

        1 Reply Last reply
        0
        • RobinsonXR RobinsonX

          @Imxbox973 That's very strange... Can you tell us what iOS software version and what iPad model you are using so we can look into this further?

          Imxbox973I Offline
          Imxbox973I Offline
          Imxbox973
          wrote on last edited by Imxbox973
          #9

          @RobinsonX I use iOS 18.6.2 and I have the iPad Air 4th gen

          Eric726E 1 Reply Last reply
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          • Imxbox973I Imxbox973

            @RobinsonX I use iOS 18.6.2 and I have the iPad Air 4th gen

            Eric726E Offline
            Eric726E Offline
            Eric726
            wrote on last edited by
            #10

            @Imxbox973 omg I have exactly the same problem as yours and I am also using IOS 18.6.2 ; but with an IPAD pro

            MurtazaM 1 Reply Last reply
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            • Eric726E Eric726

              @Imxbox973 omg I have exactly the same problem as yours and I am also using IOS 18.6.2 ; but with an IPAD pro

              MurtazaM Offline
              MurtazaM Offline
              Murtaza
              Admin
              wrote on last edited by
              #11

              @Eric726

              Are you using hyperPad starter or the complete hyperPad app?

              Eric726E 1 Reply Last reply
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              • MurtazaM Murtaza

                @Eric726

                Are you using hyperPad starter or the complete hyperPad app?

                Eric726E Offline
                Eric726E Offline
                Eric726
                wrote on last edited by Eric726
                #12

                @Murtaza it is the complete version, the green one

                MurtazaM 2 Replies Last reply
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                • Eric726E Eric726

                  @Murtaza it is the complete version, the green one

                  MurtazaM Offline
                  MurtazaM Offline
                  Murtaza
                  Admin
                  wrote on last edited by
                  #13

                  @Eric726

                  Weird! I pulled up your account, and looks like you've used both the starter app and the complete version before and your account has gotten confused.
                  I'm looking into correcting this! Sorry for the issues.

                  1 Reply Last reply
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                  • Eric726E Eric726

                    @Murtaza it is the complete version, the green one

                    MurtazaM Offline
                    MurtazaM Offline
                    Murtaza
                    Admin
                    wrote on last edited by
                    #14

                    @Eric726

                    We just made some changes to your profile. Can you check if it works now?

                    Eric726E 1 Reply Last reply
                    0
                    • MurtazaM Murtaza

                      @Eric726

                      We just made some changes to your profile. Can you check if it works now?

                      Eric726E Offline
                      Eric726E Offline
                      Eric726
                      wrote on last edited by
                      #15

                      @Murtaza it works now. thank you!

                      MurtazaM 1 Reply Last reply
                      1
                      • Eric726E Eric726

                        @Murtaza it works now. thank you!

                        MurtazaM Offline
                        MurtazaM Offline
                        Murtaza
                        Admin
                        wrote on last edited by
                        #16

                        @Eric726 Great glad to hear it! And thanks for letting us know, this helped us track down an issue with user accounts that we're sorting out.

                        1 Reply Last reply
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                        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

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