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    How to publish game.

    Scheduled Pinned Locked Moved Help and Support
    16 Posts 6 Posters 789 Views 1 Watching
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    • RobinsonXR Offline
      RobinsonX @Imxbox973
      last edited by

      @Imxbox973 That's very strange... Can you tell us what iOS software version and what iPad model you are using so we can look into this further?

      MurtazaM Imxbox973I 2 Replies Last reply Reply Quote 0
      • MurtazaM Offline
        Murtaza Admin @RobinsonX
        last edited by

        Try logging out and logging back in?
        I also notice your hub isn't properly fully loaded.

        1 Reply Last reply Reply Quote 0
        • Imxbox973I Offline
          Imxbox973 @RobinsonX
          last edited by Imxbox973

          @RobinsonX I use iOS 18.6.2 and I have the iPad Air 4th gen

          Eric726E 1 Reply Last reply Reply Quote 0
          • Eric726E Offline
            Eric726 @Imxbox973
            last edited by

            @Imxbox973 omg I have exactly the same problem as yours and I am also using IOS 18.6.2 ; but with an IPAD pro

            MurtazaM 1 Reply Last reply Reply Quote 0
            • MurtazaM Offline
              Murtaza Admin @Eric726
              last edited by

              @Eric726

              Are you using hyperPad starter or the complete hyperPad app?

              Eric726E 1 Reply Last reply Reply Quote 0
              • Eric726E Offline
                Eric726 @Murtaza
                last edited by Eric726

                @Murtaza it is the complete version, the green one

                MurtazaM 2 Replies Last reply Reply Quote 0
                • MurtazaM Offline
                  Murtaza Admin @Eric726
                  last edited by

                  @Eric726

                  Weird! I pulled up your account, and looks like you've used both the starter app and the complete version before and your account has gotten confused.
                  I'm looking into correcting this! Sorry for the issues.

                  1 Reply Last reply Reply Quote 0
                  • MurtazaM Offline
                    Murtaza Admin @Eric726
                    last edited by

                    @Eric726

                    We just made some changes to your profile. Can you check if it works now?

                    Eric726E 1 Reply Last reply Reply Quote 0
                    • Eric726E Offline
                      Eric726 @Murtaza
                      last edited by

                      @Murtaza it works now. thank you!

                      MurtazaM 1 Reply Last reply Reply Quote 1
                      • MurtazaM Offline
                        Murtaza Admin @Eric726
                        last edited by

                        @Eric726 Great glad to hear it! And thanks for letting us know, this helped us track down an issue with user accounts that we're sorting out.

                        1 Reply Last reply Reply Quote 0
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